'We’re Listening. We'll Get This Right' — Discord Delays Global Age Verification Check Rollout, Admitting It 'Missed The Mark'

3 hours ago 2

Just 2 weeks ago, Discord announced plans to enforce a caller "teen-appropriate" acquisition by default adjacent month, requiring property verification to entree restricted contented oregon alteration contented settings, but it's present "delaying [its] planetary rollout" to the 2nd fractional of 2026.

In a lengthy blog, Discord co-creator and CTO Stanislav Vishnevskiy admitted the institution had "missed the mark" and "failed astatine [its] astir basal job: intelligibly explaining what we're doing and why."

Discord initially announced plans to rotation retired the "controversial" property verification checks arsenic portion of its "internal information systems" and "enhancing its age-appropriate protections for users worldwide portion maintaining "privacy, assemblage and meaningful transportation connected the platform." The changes would person been coming to countries with property verifications mandated by law, arsenic good arsenic those without.

The announcement came conscionable months aft Discord admitted that hackers had gained entree to images of 70,000 authorities IDs, uploaded to the servers of a third-party vendor that it had entrusted with the data, pursuing idiosyncratic interaction with its Customer Support oregon Trust & Safety teams. Perhaps unsurprisingly, then, the quality did not spell down well, and thousands of members revolted, cancelling Discord's premium subscription, Nitro, and threatening to determination their communities to different platforms, similar Steam Groups.

In effect to the assemblage backlash and apprehension astir third-parties vendors, Discord said it's moving to present much options and means of verifying your age, amended transparency, positive that aforementioned delayed rollout.

Looking ahead, countries that person already passed property verification laws, similar the UK, Australia, and Brazil, "may [still] necessitate platforms to usage approved methods similar facial property estimation oregon ID checks," which means Discord cannot instrumentality its ain non-identifying systems, admitting, "we're not the lone level navigating this." For everyone else, though, the institution reckons implicit 90% of radical "will proceed to usage Discord without ever seeing an property verification prompt."

The steadfast stressed again that astir radical won't spot immoderate verification prompts, Discord does not get your identity, and if you don't verify, you tin support utilizing your relationship — lone age-restricted spaces could beryllium limited. It besides insisted it did not work DMs to find your age, your property radical is wholly private, and it volition perpetrate "to clearer vendor transparency" and "entirely on-device" property checks.

"We've made mistakes. I won't unreal we haven't. And I cognize that being a bigger institution present means our mistakes person bigger consequences and erode spot faster," Vishnevskiy concluded. "I don't expect 1 blog station to hole that. Trust is earned done actions implicit time: shipping the things we promised, owning it erstwhile we miss the mark, and giving you existent power implicit your ain experience.

"But astatine our core, we physique Discord due to the fact that we emotion it and usage it ourselves. Our information is simple: we privation to physique a large merchandise for ourselves and the communities we’re portion of. That doesn’t exempt america from the higher barroom that comes with our scale; it motivates america to conscionable it. We’re listening. We'll get this right. And erstwhile we ship, you'll beryllium capable to spot for yourselves."

Photo by Samuel Boivin/NurPhoto via Getty Images.

Vikki Blake is simply a newsman for IGN, arsenic good arsenic a critic, columnist, and advisor with 15+ years acquisition moving with immoderate of the world's biggest gaming sites and publications. She's besides a Guardian, Spartan, Silent Hillian, Legend, and perpetually High Chaos. Find her astatine BlueSky.

Read Entire Article