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Reuters
Thu, March 12, 2026 astatine 12:43 PM CDT 1 min read
MILAN, March 12 (Reuters) - Italy's information extortion authorization said connected Thursday it had fined Italy's biggest slope Intesa Sanpaolo 17.6 cardinal euros for illicit processing of information of astir 2.4 cardinal customers the slope unilaterally moved to its integer portion Isybank.
Intesa had nary contiguous comment.
The watchdog said the bank profiled clients according to factors specified arsenic being nether 65 years old, the frequency of their digital-channel use, and their concern products and fiscal holdings.
This profiling led to consequences for the customers which included the possible transportation of their accounts to a antithetic information controller and unilateral changes to contractual terms.
The authorization recovered that connection with customers astir the migration was inadequate, with accusation often sent during the summertime and placed in the app's archive conception without propulsion alerts.
In mounting the fine, the bureau said it took into relationship the ample fig of customers affected, portion besides considering the bank's non-intentional behaviour and its practice during the investigation.
(Reporting by Elvira Pollina, editing by Gavin Jones)
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