Citi Slashes ServiceNow’s Target to $177: Is the AI Workflow Giant Losing Its Edge?

1 day ago 5

David Moadel

Wed, April 15, 2026 astatine 9:42 AM CDT 4 min read

Citi and Mizuho some trimmed their terms targets connected ServiceNow (NOW) connected the aforesaid day—Citi to $177 from $237 and Mizuho to $150 from $190—while maintaining Buy and Outperform ratings respectively, arsenic national spending softness and woody delays offset beardown AI adoption momentum.
Despite the 39% year-to-date diminution successful ServiceNow stock, some analysts kept affirmative ratings and the statement people of $182.29 remains good supra existent prices, signaling that fundamentals stay intact.
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ServiceNow (NYSE:NOW) is drafting caller scrutiny from Wall Street arsenic 2 expert firms trimmed their terms targets connected the aforesaid day, adjacent portion maintaining affirmative ratings. Citi expert Tyler Radke lowered his terms people connected ServiceNow banal to $177 from $237, portion keeping a Buy standing connected the shares. The chopped is steep, but the bull lawsuit hasn't been abandoned.

Separately, Mizuho besides lowered its terms people connected ServiceNow to $150 from $190, portion maintaining an Outperform rating. Two firms trimming targets connected the aforesaid sanction successful the aforesaid league tends to get investors' attraction adjacent erstwhile underlying ratings enactment positive.

For semipermanent investors, the cardinal question is whether the fundamentals inactive enactment owning NOW banal done the existent turbulence.

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Ticker

Company

Firm

Action

Old Rating

New Rating

Old Target

New Target

NOW	ServiceNow	Citi	Price Target Cut	Buy	Buy	$237	$177
NOW	ServiceNow	Mizuho	Price Target Cut	Outperform	Outperform	$190	$150

Citi's Q1 spouse fieldwork indicated ServiceNow came successful somewhat up of plan, with immoderate woody delays and national softness noted arsenic headwinds. The steadfast expects the institution to study a flimsy bushed erstwhile Q1 results arrive, which softens the stroke of the people simplification considerably.

Mizuho's transmission checks were coagulated overall, with unreality and depletion information points described arsenic "generally good" and AI adoption remaining "very strong." Cybersecurity request was mixed, though Mizuho named ServiceNow arsenic 1 of its favourite stocks to ain heading into Q1 reports, alongside Cloudflare (NYSE:NET) banal and Atlassian (NASDAQ:TEAM) shares. You tin work much astir Mizuho's broader bundle assemblage sum from April 14.

ServiceNow is an endeavor unreality level institution specializing successful AI-powered workflow automation. CEO Bill McDermott has positioned the institution astir what helium calls a "Rule of 55+" profile, combining gross maturation and escaped currency travel margin.

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