AI Everywhere for Value: New Celent report alert

Douglas Blakey

Tue, July 28, 2026 astatine 4:19 AM CDT 1 min read

Celent has released a caller report, entitled AI Everywhere for Value. Authored by elder expert Alenka Grealish, the study concludes that the aboriginal of banking belongs to those who spot AI and different integer capabilities arsenic foundational for meaningful, intelligent engagement for some customers and employees.
Generative AI isn't a distant vision—it's already scaled and moving wrong US retail banks, powering much productive employees and richer, faster, and much personalised lawsuit journeys.

Celent dives into respective lawsuit studies that show existent worth being delivered among a planetary acceptable of fiscal institutions, and we distil our observations into a acceptable of actionable findings. Banks exploring their options for AI concern and concern lawsuit improvement volition find this flash study highly informative.

Report highlights see

• Empowering employees with AI capabilities astatine standard

• Extending worth levers beyond efficiency/productivity to revenues

• Bank lawsuit studies that grounds cumulative value, and

• Exploring cardinal occurrence factors founded successful effectual worker dynamics

• The study is particularly applicable for banks exploring their options for AI concern and concern lawsuit development. In addition, the study volition beryllium of involvement to:

  • Tier 1-3 commercial/investment banks, security companies, and plus absorption firms;

  • CIOs, Head of Data and Analytics (enterprise and LoB), Chief Tech Strategy Officers, heads of AI CoE;

  • Heads of: LoB, Product, Digital Channels, Operations, and

  • Vendors offering AI-embedded successful integer platforms, IVAs

  • Further accusation connected however to entree the afloat study is disposable via this link.

    "AI Everywhere for Value: New Celent study alert" was primitively created and published by Retail Banker International, a GlobalData owned brand.